In accordance with the UK Privacy & Electronic Communications Act passed into law on the 11 December 2003, we do not send random marketing emails (spam) to personal email addresses. Please note that we will also not collect sensitive information about you without your explicit consent.
WHAT WE COLLECT
We may collect the following information:
contact information including email and postal address, and phone number
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Processing your orders.
- Internal record keeping.
- We may use the information to improve our products and services.
Should you opt-in to our newsletter subscription, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Every transaction is processed online using the latest industry standards for secure online credit card transactions. We use high level SSL encryption technology and 3D Secure from Verified by Visa and Mastercard SercureCode. You can tell whether a page is secure as 'https' will replace 'http' in your browser address window. A small secure padlock will also appear in your browser window.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us on email@example.com.
We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at firstname.lastname@example.org If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy, the Data Protection Act 1998 and the Safebuy code of practice.